What Data We Collect and Why
When you open an account with us, we collect your name, email address, phone number, and payment identifiers — for example, the DANA wallet ID or OVO number you use for deposits and withdrawals. We also log device identifiers and session timestamps to protect your account
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from unauthorised access. Transaction records tied to GoPay and QRIS payments are retained for a minimum of five years as required under applicable Indonesian financial data rules. How this data is processed depends on local law, and we adjust our retention and disclosure practices accordingly. We
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do not share your personal data with marketing networks or unaffiliated data brokers. You can request a full copy of the data we hold about you at any time through our support channel.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.